HOSPITAL DE LA RIBERA DE ALZIRA, LA VERGÜENZA

Informaciones, realidades y noticias del Hospital de la Ribera de Alzira. De las que no se cuentan por ahí y todos tendríamos que saber.

miércoles, marzo 09, 2005

Abriendo y cerrando agendas, contra las listas de espera

En el Hospital de la Ribera no hay listas de espera. Esto es bien conocido. Sobre todo, para los pacientes clientes/clientes pacientes del Hospita de la Ribera (en el HR, tampoco hay atención al paciente, sino atención al cliente, pero esto es otra historia)
La listas de espera del Hospital de la Ribera se han convertido en el abracadabra de las Agendas.

-Me da hora para Oftalmologia, Dra. Tal...
-Lo siento, no tiene la agenda abierta...
-¿Y cuando la abriran?
-Llame dentro de un mes o mes y medio...

El cliente paciente llama dentro de un mes o mes y medio. O puede que se acerque a la rotonda mostrador de cita previa del Hospital. ¿Habran abierto la agenda? ¿Habran llenado la agenda? Quedará alguna hora libre para que pongan su nombre en la agenda? Imaginemos que sí, que ya hay una linea en la agenda de la Dra. Tal, para dos meses despues:

- Puedo darlehora para el dia X.
- ¿No podría ser más pronto? Me dijo que volviera cada seis meses para una revisión...
- No, tendrá que ser ese día o el siguiente, y ya no quedan más días en la agenda.
- Bueno, deme.

Y el paciente cliente va a la consulta y la Dra. Tal simplemente le dice que le pida hora a la enfermera para que le haga una prueba y que vuelva a pedir hora para cuando tenga los resultados de la prueba. Serán unas semanas, la prueba. Tendrá que volver a pedir cita, y la agenda puede estar otra vez cerrada o abierta. Finalmente consigue que la Dra. Tal lo vea, junto con los resultados de la prueba y los seis meses entre revisión y revisión se han convertido en un año. Finalmente, no pasa nada: Abracadabra, la agenda se ha cerrado, abracadabra, la agenda se ha abierto.
No hay listas de espera. Los que esperan no estan en ninguna lista, porque no han sido anotados en ninguna agenda.

Quienes no tienen agenda son los clientes (im)pacientes de las áreas que no son la area 10. Esos siempre tienen la agenda abierta para todo. No hay plazos largos para realizar pruebas, terapias u operaciones. ¿Saben ustedes por qué? Porque la empresa, el HR, cobra a la Generalitat Valenciana cada visita, prueba, operación o terapia de todos aquellos que son de fuera del Área. Y a las aseguradoras privadas, claro. Por eso, los clientes de fura no tienen cerradas las agendas.
¿Un consejo? Apuntarse a otro Hospital -dicen que tenemos derecho a estar con cualquier médico u hospital, por la libre elección- y que del otro hospital de la otra área nos pidan las pruebas, terapias u operaciones en el HR. Lo que pasa es que a los hospitales públicos este juego no les gusta y se supone que no entrarían en él.


.


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    Mi madre sufre una terrible artrosis, que la imposibilita, y la limita a diario: Se le hinchan las manos, le queman, no puede dormir por la noche, no puede apenas caminar porque la rodilla la tiene hecha trizas y la pierna se le paraliza. Lleva desde Noviembre (hoy estamos a 1 de Marzo) esperando a que le solucionen algo, pero todo funciona tal y como se describe en el artículo. La ignoran y la hacen esperar más. Pero para una persona en tal situación esto se hace desesperante. Por eso, y porque sabemos que hay muchísima más gente en esta situación o parecida, hacemos un llamamiento a todos los habitantes de la Ribera Alta que sufren o tienen familiares que lo estan haciendo, para juntarnos, agruparnos apolítiamente (ya que la política y el partidismo sólo sirven para crear confrontaciones entre las personas), para luchar por una sanidad pública y de calidad. Todos los que esten en una situación parecida deberiamos movilizarnos y empezar a actuar. No podemos consolarnos en espera de que se desarrollen mejoras prescindiendo de nuestra capacidad real de intervención. Todos los interesados en ponernos manos a la obra que escriban mensajes en esta página web. Saludos cordiales, y hasta pronto.

     
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